Our services


Functions

  • Settles disputes
  • Addresses causes of disputes
  • Counselling
  • Educating individuals in a formal and informal setting to promote awareness
  • Rehabilitating minor offenders
  • Consultancy

Strategies

  • Counselling
  • Dialogue
  • Advocacy
  • Mediation
  • Visits
  • Newsletters  and blogs

Strengths

  • Quicker settlement of disputes compared to the formal judicial system
  • Settlement of disputes at parties’ own interests and needs
  • Flexibility of procedure of settlement of disputes
  • Process determined and controlled by parties to dispute
  • Lower costs
  • Maintenance of confidentiality
  • Ideal for multi-party disputes

Weaknesses

  • Success of settlement of disputes essentially depends on parties.
  • The ability of the organisation to mediate cases depends on funds available to it.